Moncler Group | Annual Report 2024 Board of Directors’ Report 277 Moncler Group | Annual Report 2024 Board of Directors’ Report 276
[S4–4] Taking action on material impacts on consumers
and end-users, and approaches to managing material
risks and pursuing material opportunities related
to consumers and end-users, and effectiveness of
those actions
Data management and protection
The protection and proper processing of personal data is an
important area for the Moncler Group, gaining increasing
importance over the years.
To ensure compliance with personal data protection regulations,
such as EU Regulation 2016/679, the General Data Protection
Regulation (GDPR), in Europe and equivalent regulations in other
areas of the world, the Group adopts a structured approach that
includes procedures, described above, and dedicated measures.
This approach applies not only to the management of client data,
but also to that of employees, suppliers and other stakeholders.
Moncler and Stone Island have appointed a Data Protection
Of f icer (DPO) who is responsible for monitoring the compliance
of their respective companies with the GDPR and all legal and
regulatory provisions relating to the protection of personal data,
as well as providing the companies and employees with the necessary
support regarding the protection of personal data. Furthermore,
the Group has designated a DPO for its German subsidiaries and
a dedicated of f icer has been appointed for privacy and cybersecurity
in China, in accordance with local law.
The privacy governance system adopted by Moncler includes
the Privacy Committee, established in June 2019, which is
responsible for ensuring proper coordination and exchange of
information between the companies and the DPO, in order
to obtain the necessary support and monitor and implement
regulatory adjustment in business processes. The Privacy
Committee, which meets every one or two months, is composed
of the General Counsel, the Head of Corporate Af fairs &
Compliance and the heads of the functions designated as Privacy
Representatives for the areas of Information Technology, Customer
Relationship Management (CRM), People & Organisation
and
Video Surveillance, as well as other colleagues from the Legal,
Compliance and Digital departments At Stone Island there
is a privacy of f ice which in coordination with Moncler monitors
and manages all privacy issues
Monclers Data Protection Of f icer provides periodic updates
on privacyrelated issues to the Control Risks and Sustainability
Committee which then informs the Board of Directors
Similarly the Worldwide Information Technology Transformation
Function provides periodic updates on cybersecurity issues
a topic on which the Group is constantly working to mitigate the
potential risks related to any operational interruptions caused
by cyberattacks with the aim of ensuring business
continuity
and information protection
During 2024 regular meetings took place and also in light of
changes that occurred in the legislative and regulatory framework
the activity of monitoring and updating the documentation and
procedures continued, in order to ensure an ongoing alignment with
the GDPR and local regulations in the countries where the Group
companies operate, including the applicable privacy laws in China
(e.g. the China Personal Information Protection Law — PIPL).
The Group’s Internal Audit Function continued to conduct
privacy audits during 2024, also with the support of external
consultants. In particular, an audit was carried out on the level of
compliance with the regulations on the protection of personal data
in China, with related follow-up activities with the functions involved.
Any violations of procedures implemented by Moncler and
Stone Island under the GDPR by employees are addressed by the
Group’s disciplinary system. To date, no disciplinary proceedings
have been initiated for such breaches.
In 2024, Moncler received about 1,367 requests of various
kinds through the of f icial channels, including requests for deletion
from the database pursuant to Article 17 of the GDPR, requests
for access rights pursuant to Article 15 of the GDPR, and inquiries
about data management. As for Stone Island, about 156 requests
were received through of f icial channels in 2024.
In 2024, the Moncler Group was not notif ied of any complaints
by the Italian Data Protection Authority pursuant to Article 77 of
the GDPR.
Finally, employee training on the main provisions of the GDPR
continued via e-learning and the training programme on privacy
legislation applicable in China was def ined.
Product compliance
To mitigate the theoretical risk of potential non-compliance
with the applicable regulations that def ine the products compliance
intended for sale in the selling country/State, particularly
concerning the use of potentially harmful chemical substances,
the Group has adopted an integrated approach that includes
the monitoring of raw materials and production processes close
collaboration with suppliers and updating its standards to meet
regulatory developments
For the Moncler Group quality in a holistic sense has always
been and will continue to be a priority From the early stages of
design and selection of raw materials compliance with applicable
laws and corporate quality standards is absolute priorities for
the Group The quality of the down nylon and cotton as well as
the other raw materials used to produce both Brands garments
is combined with ongoing research and experimentation to
achieve an excellent f inal product To achieve these standards
the Group carefully selects its suppliers and submits the raw
materials to strict sampling plans that include checks of composition
potentially hazardous chemicals used and physical and mechanical
characteristics, essential to achieve the expected technical
performance. In addition to mitigation actions such as tests and
control procedures described in the “ESRS E2 – Pollution”
section, raw materials such as accessories (e.g. buttons, zippers, etc.)
on the garments may undergo additional sampling to assess their
technical compatibility with the fabrics and with the recommended
maintenance, such as resistance during washing; as for fabrics,
physical and mechanical properties can be tested, such as changes
in size during washing, pilling, colour fastness, seam sliding,
tear resistance, water repellency, etc. At Stone Island, special
attention is paid to the garment dyeing process, and production
accessories and fabrics are subjected to in-depth preliminary tests
including compatibility with the treatment and the presence
of impurities and other components that could result in anomalies
in the dyeing phase in order to implement changes and optimizations
to the process where necessary. Suppliers are required to verify
that what is provided complies with the legal requirements or, if more
restrictive, with those of the Group and, in the event of issues,
to investigate the root causes, applying the appropriate corrective
actions, always in compliance with the regulations applicable in
the specif ic country/State where the products are sold. The Group
constantly monitors the evolution of applicable regulations and
adapts its standards accordingly. For example, regarding emerging
regulations on perf luoroalkyl and polyf luoroalkyl substances (PFAS),
the Moncler Group operates in full compliance with the applicable
regulations of the specif ic country/State in which it sells its products.
In the 2025 collections, more than 90% of the products already
do not contain these substances and the Group is committed to
continuing the elimination process.
In terms of technical quality in the product manufacturing
process, the experts at both Moncler and Stone Island’s quality
management division during the supplier selection phase carefully
examine whether a partner has adequate skills and technologies
that enable the production of garments in line with the required
standards, and that can ensure consistent and uniform quality
levels These experts then monitor the progress of the process and
compliance with the product quality standards on a regular basis
Before entering the manufacturing process each model undergoes
several f ittings to verify the attention to every detail alignment
with design and pattern specif ications and ensure maximum
comfort and f it
Lastly, all Moncler and Stone Island products undergo an in-depth
f inal quality inspection before being placed on the market.
These controls, through a structured process subject to a protocol,
thoroughly check and ensure the aesthetics, characteristics, size,
labelling and functionality of each of the Brands’ garments.
Since 2023, the department responsible for managing the quality
of Moncler brand products has obtained certif ication of its Quality
Management System, in accordance with the ISO
9001:2015
standard, to ensure constant improvement within the Company
towards satisfaction of clients, the internal team and suppliers.
Finally, in this last phase the Group implements and verif ies a
complex anti-counterfeiting protocol using cutting-edge technology.