THE NEW MONCLER INVESTOR RELATIONS APP IS NOW AVAILABLE
THE NEW MONCLER INVESTOR RELATIONS APP IS NOW AVAILABLE
The Moncler Group places great importance on maintaining a constant and solid relationship with all its stakeholders. Stakeholders represent a wide range of different interests: establishing and maintaining stable, long-lasting relationships based on ongoing dialogue and active engagement is crucial for the creation of shared, long-term value. Through the understanding of specific expectations, Moncler and Stone Island are able to manage potential critical issues in advance, and refine their actions and plans. Precisely identifying their stakeholders and organising the most effective channels, constantly monitoring their expectations, needs and opinions, are the starting point for setting up an effective engagement process.
Through dedicated functions, the Group pursues a proactive approach to the many stakeholders with which it constantly interacts around the world, promoting constant dialogue and embracing their needs. Both Brands are aware that these occasions for dialogue are mutual opportunities for growth and enrichment. In recent years the Group has been committed to redesigning new approaches to dialogue with the aim of interacting with its community in an increasingly digital native way. The following table illustrates the stakeholders map, along with their expectations and is updated periodically through internal surveys with the company departments responsible for daily management of relations with each specific category.
STAKEHOLDERS | INTERACTION TOOLS AND CHANNELS | STAKEHOLDER EXPECTATIONS | |
|---|---|---|---|
BLOCCO 1 | STAKEHOLDERSEmployees INTERACTION TOOLS AND CHANNELSPeople satisfaction survey, MONVoice
Ongoing dialogue with the Human Resources Department
Annual meetings to discuss growth path, set individual goals and discuss performance assessment
Meetings with the corporate population to circulate results and future objectives
Townhall on DE&I topics
Meetings to raise awareness and provide information on health and well-being
Training meetings and digital courses
Company intranet and newsletter plan
MONCampus
Business platform
Thank Boss It’s Friday!
Onboarding programs for new employees Volunteering programmes STAKEHOLDER EXPECTATIONSInformation on the Group’s strategies and results
Responsible business management
Clear objectives and reward system
Training and professional development
Stimulating, safe working environment
Equal opportunities. Diversity and inclusion
Engagement in company life
Promotion of well-being, health and safety | ||
BLOCCO 2 | STAKEHOLDERSTrade union organisations, INTERACTION TOOLS AND CHANNELSMeetings with trade union representatives STAKEHOLDER EXPECTATIONSResponsible business management
Involvement and timely information on issues relevant to the company population
Update on the progress of in-company training
Preparation of a clear and transparent Sustainability Statement | ||
BLOCCO 3 | STAKEHOLDERSEnd client INTERACTION TOOLS AND CHANNELSDirect, ongoing relationship with sales personnel
Client service
Interactions via phone, mail, email and social media
Creation of customised initiatives and experiences
Market research and focus groups
Systematic collection of client feedback (VIBE) STAKEHOLDER EXPECTATIONSProduct quality, safety and durability High level of service during and after sales | ||
BLOCCO 4 | STAKEHOLDERSWholesale clients INTERACTION TOOLS AND CHANNELSIn-person and online training meetings
Visits to stores
University testimonials STAKEHOLDER EXPECTATIONSProduct quality and innovation
Safety and transparency in environmental, social and animal welfare aspects throughout the supply chain Brand reputation | ||
BLOCCO 5 | STAKEHOLDERSSuppliers and business partners INTERACTION TOOLS AND CHANNELSDaily interactions
Institutional meetings
Setting and sharing of standards
Seasonal and annual training STAKEHOLDER EXPECTATIONSContinuity of supply
Compliance with contractual conditions
Collaboration and support in managing any production issues | ||
BLOCCO 6 | STAKEHOLDERSLocal communities INTERACTION TOOLS AND CHANNELSMeetings with representatives of associations, organisations and local communities
Identification of initiatives or projects managed directly or in collaboration STAKEHOLDER EXPECTATIONSSupport or funding initiatives
Support for awareness-raising activities | ||
BLOCCO 7 | STAKEHOLDERSInvestors and analysts (traditional and sustainability) INTERACTION TOOLS AND CHANNELSShareholders’ Meeting
Conference calls or periodic meetings following significant communications
Price-sensitive communications and information
Seminars, industry conferences, roadshows and meetings
Daily dialogue (meetings, telephone and email)
Questionnaires on sustainability performance STAKEHOLDER EXPECTATIONSConsolidation and strengthening of knowledge of the Group and its business model
Value creation (return on investment and business sustainability)
Transparent, accountable management
Timeliness and open dialogue
Adequate management of risks, including social and environmental risks | ||
BLOCCO 8 | STAKEHOLDERSMedia INTERACTION TOOLS AND CHANNELSPress days
Interviews with top management
Press conferences
Media plan
Ongoing dialogue
Ad-hoc meetings and events
Institutional website STAKEHOLDER EXPECTATIONSAvailability, timeliness and accuracy of information
Information on trends in future seasons | ||
BLOCCO 9 | STAKEHOLDERSLocal authorities, public authorities, regulators, trade associations and non-governmental organisations INTERACTION TOOLS AND CHANNELSAd-hoc meetings
Participation in working groups
Identification and development of joint projects STAKEHOLDER EXPECTATIONSParticipation in publicly beneficial projects
Inclusion of environmental, social and animal welfare aspects in the company’s strategies and procurement system
Communication of corporate objectives relating to environmental, social and animal welfare aspects
Efficient use of raw materials
Sustainability elements in new stores |
The Moncler Group believes in dialogue and collaboration and takes part in multiple organisations, associations and working groups both at national and international level with a contribution of about 700,000 Euros, an increase compared to 2023 (530,000 Euros). There are various areas of activity, ranging from the promotion of Italian fashion and its sustainability initiatives to the fight against counterfeiting, the protection of the Brand, the promotion of female talent, support for innovation and support in formulating changes in national and international regulations.
Here below are the main associations in which the Group participates:
• AIR (Associazione Italiana Investor Relations): a non-profit association that aims to promote the professional role of the Investor Relations Officer and the quality of financial communication between companies and the financial community.
• Anti-Counterfeiting Group (ACG): a non-profit association that aims to protect consumers from counterfeiting through training programmes and the establishment of a collaborative environment between companies and the main local authorities (approximately 3,800 Euros).
• ECCK (European Chamber of Commerce in Korea): a Korean association dedicated to protecting and promoting the interests of companies based in the countries of the European Union (EU) and the European Free Trade Association (EFTA) active in South Korea. The association focuses on: facilitating dialogue with local governments; collecting and sharing information on business, economic and regulatory developments; and lobbying to strengthen and reaffirm the local government’s commitment to combating counterfeiting in physical and online markets.
• Assonime: an association of Italian joint-stock companies that works to improve industrial, commercial, administrative and tax legislation in Italy, with particular regard to company
regulations, conducts studies and publications, and represents the point of view of businesses in relations with Italian, European and international institutions.
• Camera Nazionale della Moda Italiana: an association that aims to promote and coordinate the Italian fashion sector and train young Italian designers.
• Club 231: an initiative aimed at fostering the discussion of legislative developments in the area of Legislative Decree no. 231/2001, favouring the exchange of knowledge and skills gained both in the corporate field and in the legal and academic field.
• Fondazione Altagamma: a foundation that brings together companies from Italy’s cultural and creative industries, recognised as true ambassadors of Italian style to the world. Its mission is to contribute to their growth and competitiveness.
• INDICAM: an association for the fight against counterfeiting, active on several fronts, including the spread of a culture of anti-counterfeiting among operators, public authorities and the general public; the improvement of anti-counterfeiting legislation; and collective investigations among its members in cooperation with Italian diplomatic authorities for the protection of brands abroad (5,600 Euros).
• PREVILINE ASSISTANCE (Intercompany Welfare Fund for companies that are clients of the Assicurazioni GENERALI S.p.A. Group): a national association open to companies, which pursues welfare purposes for its members, through the provision of benefits in both the form of mutual aid and insurance policy, by signing agreements with insurance companies.
• SNB-REACT (Coöperatieve Vereniging SNB-REACT): a non-profit association that promotes measures against counterfeiting.
Union des Fabricants (Unifab): a French association active in the protection of intellectual property rights. The association, which is also present in Tokyo and Beijing, supports its members
in combating counterfeiting in Asia and in managing relations with local authorities.
• Unione degli industriali della provincia di Padova: a national association aimed at improving the competitiveness of the local manufacturing system through the development of infrastructures, the promotion of the transfer of knowledge and a modern work culture, a strong spirit of individual and collective initiative, innovation and applied research.
• Valore D: an Italian association of large companies committed to supporting and promoting women’s leadership and talent as a valuable contribution to business growth (8,000 Euros).
By participating in the aforementioned associations and others, the Group commits to support some particularly important topics for the business and the industry, such as industrial and production topics in the fashion industry (through various associations, the Group provides a contribution of over 137,000 Euros) and ESG topics in the fashion industry (through various associations the Group provides a contribution of approximately 355,000 Euros).
Furthermore, since 2019, Moncler has been a member of The Fashion Pact, a coalition of leading global companies of the fashion and textile industry that, together with suppliers and distributors, are committed to achieving shared goals focused on three main areas: fighting global warming, restoring biodiversity and protecting oceans. Within The Fashion Pact, Moncler was present, during its three-year term, in the Steering Committee, a committee of various CEOs of member brands, aimed at maintaining an open dialogue between company executives and openly sharing ideas, guidelines and progress, and continues to sit on the Operations Committee, the body that identifies the actions, working groups and awareness-raising activities to be implemented in order to achieve the priorities set by the Steering Committee.
The Group is aware of the importance of building partnerships and collaborations with academia, civil society, institutions and businesses with the aim of joining forces, creating new synergies to fight climate change. In this regard, over the last few years the Group has joined associations committed on this front, including: The Fashion Pact, a coalition that includes among its main objectives the fight against climate change and that is committed to train and inform, and support its member companies in the processes of transformation and innovation required to reduce their environmental impacts; Camera Nazionale della Moda Italiana, which is engaged in advocacy activities with all Italian brands to promote a responsible fashion approach that is
based, among others, on principles for reducing the environmental impact of business activities and respect for human rights; Fondazione Altagamma, which promotes reduction of environmental impact among its members; and Re.Crea, a consortium founded to responsibly organise the management of textile and fashion products end-of-life and to promote the research and development of innovative recycling solutions. By joining these associations in all the countries in which it operates, the Moncler Group takes a position aligned with the principles set out in its Environmental Policy, which is inspired by the 2015 Paris Agreement, the United Nations Environment Programme (UNEP), the European Green Deal, the Global Compact and the objectives described in
the UN Sustainable Development Goals (SDGs). The Chief Marketing & Corporate Strategy Officer is responsible for effective application of these principles and periodically updates, together with the Sustainability Unit, the Control, Risks and Sustainability Committee. The Sustainability Unit also has to monitor, on a constant basis, the alignment of the commitments of these associations with those of the Group. Moncler believes this alignment is essential to the collective achievement of the challenging goals that these associations set themselves and is committed to proactively promote its environmental ambitions in the event of any misalignment with the associations of which it is a member may emerge.
As a multinational Group that firmly believes in sustainability, the Moncler Group is committed to contributing to the achievement
of the goals published in the 2030 Agenda for Sustainable Development signed by the 193 member states of the United Nations (UN).The Sustainable Development Goals (SDGs)
set out the priorities for contributing to global development, promoting human wellbeing, and protecting the environment. The SDGs call for joint global action between governments, businesses, and society, and aim at mobilising all efforts around a common set of goals to be achieved by 2030.
Of the 17 macro objectives described in the SDGs (such as ending poverty, fighting inequality and tackling climate change), the Group contributes to eleven of them directly or through organisations with which it collaborates.The targets related to the SDGs are clearly indicated in the Sustainability Plan.
Moncler considers collaboration and different experiences to be fundamental values to achieve common objectives, not only in the creative sphere, but also for responsible and sustainable development. Since 2019, Moncler has been a member of The Fashion Pact, a coalition of leading global companies of the fashion and textile industry that, together with suppliers and
distributors, are committed to achieving shared goals focused on three main areas: fighting global warming, restoring biodiversity and protecting oceans. Within The Fashion Pact, Moncler was present, during its three-year term, in the Steering Committee, a committee of various CEOs of member brands, aimed at maintaining an open
dialogue between company executives and openly sharing ideas, guidelines and progress, and continues to sit on the Operations Committee, the body that identifies the actions, working groups and awareness-raising activities to be implemented in order to achieve the priorities set by the Steering Committee.