Employees
Dialogue with Stakeholders

The Moncler Group places great importance to maintain a constant and solid relationship with all its stakeholders.
Stakeholders represent a wide range of different interests: establishing and maintaining stable, long-lasting relationships based on ongoing dialogue and active engagement is crucial for the creation of shared, long-term value.
By understanding the specific expectations of the various categories of stakeholders, Moncler and Stone Island are able to understand their needs, anticipate potential critical issues and guide their own actions and plans more effectively. Precisely identifying their stakeholders and organising the most effective channels, while constantly monitoring their expectations and opinions, are the starting point for setting up a robust engagement process.
Through dedicated functions, the Group pursues a proactive approach to the many stakeholders with which it constantly interacts around the world, promoting constant dialogue and embracing their needs. Both Brands are aware that these occasions for dialogue are mutual opportunities for growth and enrichment. In recent years, the Group has been committed to redesigning new approaches to dialogue, with the aim of interacting with its community with an increasingly digital native approach.
In 2025, some stakeholder groups, particularly employees, workers’ representatives, investors and analysts, trade associations and non-governmental organisations, were involved in the performance of the double materiality analysis to determine the materiality of the main impacts related to sustainability matters.
The following table shows the stakeholder map, the interaction channels and the main expectations, and is updated periodically through internal surveys with the company departments responsible for daily management of relations with each specific category.
Stakeholders
Interaction tools and channels
Stakeholder expectations
People satisfaction survey, MONVoice
Ongoing dialogue with the Human Resources Department
Annual meetings to discuss the performance assessment, review the growth path and set individual goals
Meetings to share corporate results and future objectives
Meetings to raise awareness and provide information on health and well-being
Training meetings and digital courses
Company intranet and newsletter plan
Training sessions for young talents, MONCampus
Business platform
Meetings with management, Thank Boss It’s Friday!
Onboarding programmes for new employees
Volunteering programmes
Online survey on specific topics
Information on the Group’s strategies and results
Responsible business management
Clear objectives and reward system
Training and professional development
Stimulating, safe working environment
Diversity, equal opportunities and inclusion
Engagement in company life
Promotion of well-being, health and safety
Trade union organisations,
employee representatives
Meetings with trade union representatives
Responsible business management
Involvement and timely information on issues relevant to the company population
Update on the progress of in-company training
Preparation of a clear and transparent Sustainability Statement
End client
Direct, ongoing relationship with sales personnel
Client service
Interactions via phone, mail, email and social media
Creation of customised initiatives and experiences
Market research and focus groups
Systematic collection of client feedback (e.g. VIBE)
Quality, safety and product’s ability to last over time
Products manufactured respecting the environment, people and animals
Style, uniqueness, innovation and a complete product range
High level of service during and after sales
Competent, professional and empathetic sales personnel
Personalised shopping and interaction experiences
Wholesale clients
In-person and online training meetings
Ongoing dialogue via phone or email
Visits to stores
University testimonials
Product quality and innovation
Safety and transparency in environmental, social and animal welfare aspects throughout the supply chain
Brand reputation
Suppliers and business partners
Institutional meetings
Ad hoc meetings for defining and sharing standards
Seasonal and annual training meetings
Dedicated portal
Daily interactions
Continuity of supply
Compliance with contractual conditions
Involvement in the definition of supply standards, including social and environmental criteria, and timeliness in announcing new requirements
Collaboration and support in managing any production issues
Local communities
Meetings with representatives of associations, organisations and local communities
Meetings to identify initiatives or projects managed directly or in collaboration
Support or funding initiatives
Support for awareness-raising activities
Investors and analysts
(traditional and sustainability)
Shareholders’ Meeting
Conference calls or periodic meetings following significant communications
Price-sensitive communications and information
Seminars, industry conferences, roadshows and meetings
Daily dialogue (meetings, telephone and email)
Institutional website
Questionnaires on sustainability performance
Consolidation and strengthening of knowledge of the Group and its business model
Value creation (return on investment and business sustainability)
Transparent, accountable management
Timeliness and open dialogue
Adequate management of risks, including social and environmental risks
Media
Press days
Interviews with top management
Press conferences
Media plan
Fashion shows/events
Institutional website
Ongoing dialogue
Availability, timeliness and accuracy of information
Information on trends in future seasons
Local authorities, public authorities, regulators, trade associations and non-governmental organisations
Ad-hoc meetings
Participation in working groups
Identification and development of joint projects
Participation in publicly beneficial projects
Inclusion of environmental, social and animal welfare aspects in the company's strategies and procurement system
Communication of corporate objectives relating to environmental, social and animal welfare aspects
Active participation in discussion roundtables
Efficient use of raw materials
Sustainability elements in stores
Relations with organisations, institutions and associations
The Moncler Group believes in dialogue and collaboration and takes part in multiple organisations, associations and working group at both national and international level, with a contribution of about 650,000 euros (700,000 euros in 2024). There are various areas of activity, ranging from the promotion of Italian fashion and its sustainability initiatives to the fight against counterfeiting, the protection of the Brand, the promotion of female talent, support for innovation and support in formulating changes in national and international regulations.
Below are the main associations in which the Group participates:
- Anti-Counterfeiting Group (ACG): a non-profit association that aims to protect consumers from counterfeiting through training programmes and the establishment of a collaborative environment between companies and the main local authorities (approximately 3,900 euros).
- INDICAM: an association for the fight against counterfeiting, active on several fronts, including the spread of a culture of anti-counterfeiting among operators, public authorities and the general public; the improvement of anti-counterfeiting legislation; and collective investigations among its members in cooperation with Italian diplomatic authorities for the protection of brands abroad (3,000 euros).
- SNB-REACT (Coöperatieve Vereniging SNB-REACT): a non-profit association that promotes measures against counterfeiting.
- Union des Fabricants (Unifab): a French association engaged in the defence of intellectual property rights, also present in Tokyo and Beijing, supports its members in combating counterfeiting in Asia and in the management of relations with local authorities.
- ECCK (European Chamber of Commerce in Korea): a Korean association dedicated to protecting and promoting the interests of companies based in the countries of the European Union (EU) and the European Free Trade Association (EFTA) active in South Korea. The association focuses on: facilitating dialogue with local governments; collecting and sharing information on business, economic and regulatory developments; and lobbying to strengthen and reaffirm the local government’s commitment to combating counterfeiting in physical and online markets.
- Assonime: an association of Italian joint-stock companies that works to improve industrial, commercial, administrative and tax legislation in Italy, with particular regard to company regulations, conducts studies and publications, and represents the point of view of businesses in relations with Italian, European and international institutions.
- Camera Nazionale della Moda Italiana: an association that aims to promote and coordinate the Italian fashion sector and train young Italian designers.
- Club 231: an initiative aimed at fostering the discussion of legislative developments in the area of Legislative Decree No. 231/2001, favouring the exchange of knowledge and skills gained both in the corporate field and in the legal and academic field.
- Fondazione Altagamma: a foundation that brings together undertakings at the highest levels of the Italian cultural and creative industries, recognised as authentic ambassadors of Italian style worldwide, whose mission is to contribute to their growth and competitiveness.
- PREVILINE ASSISTANCE (Intercompany Welfare Fund for companies that are clients of the ASS. GENERALI S.p.A. Group): a national association open to companies that exclusively pursues welfare purposes for its members, through the provision of benefits in the form of both mutual aid and insurance, by signing agreements with insurance companies.
- Unione degli industriali della provincia di Padova: a national association aimed at improving the competitiveness of the local manufacturing system through the development of infrastructure and the promotion of the transfer of knowledge and a modern work culture, as well as a strong spirit of individual and collective initiative, innovation and applied research.
- Valore D: an Italian association of large companies committed to supporting and promoting women’s leadership and talent as a valuable contribution to business growth (8,000 Euros).
By participating in the aforementioned associations and others, the Group is committed to supporting some particularly important topics for its business and the industry, such as, for example, membership of associations involved in industrial and production topics in the fashion industry, with a contribution of over 150,000 euros, and associations involved in ESG (environmental, social and governance) topics, with a contribution of around 355,000 euros.
Moncler in support of associations to fight against climate change
The Group is aware of the importance of building partnerships and collaborations with academia, civil society, institutions and businesses with the aim of joining forces and creating new synergies to fight climate change. In this regard, over the last few years it has joined associations working in this area, including: The Fashion Pact, a coalition that includes among its main objectives the fight against climate change and that is committed to train, inform and supportits member companies in the processes of transformation and innovation required to reduce their environmental impacts; Camera Nazionale della Moda Italiana, which is engaged in advocacy activities with all Italian brands to promote a responsible fashion approach that is based, among others, on principles for reducing the environmental impact of business activities and respect for human rights; Fondazione Altagamma, which promotes the reduction of environmental impact among its members; and Re.Crea, a consortium founded to responsibly organise the management of end-of-life textile and fashion products and to promote the research and development of innovative recycling solutions. By joining these associations in all the countries in which it operates, the Moncler Group takes a position aligned with the principles set out in its Environmental Policy, which is inspired by the 2015 Paris Agreement, the United Nations Environment Programme (UNEP), the European Green Deal, the Global Compact and the objectives described in the UN Sustainable Development Goals (SDGs). The Chief Marketing & Corporate Strategy Officer is responsible for effective application of these principles and periodically updates, together with the Sustainability Unit, the Control, Risks and Sustainability Committee. The Sustainability Unit also has to monitor, on a constant basis, the alignment of the commitments of these associations with those of the Group. Moncler believes that this alignment is essential to the collective achievement of the challenging goals that these associations have set for themselves and is committed to proactively promoting its environmental goals in the event of any misalignment with the associations of which it is a member.
UN Sustainable Development Goals
As a multinational Group that firmly believes in sustainability, the Moncler Group is committed to contributing to the achievement of the goals published in the 2030 Agenda for Sustainable Development signed by the 193 member states of the United Nations (UN). The Sustainable Development Goals (SDGs) set out the priorities for contributing to global development, promoting human wellbeing, and protecting the environment. The SDGs call for joint global action between governments, businesses, and society, and aim at mobilising all efforts around a common set of goals to be achieved by 2030.
Of the 17 macro objectives described in the SDGs (such as ending poverty, fighting inequality and tackling climate change), the Group contributes to twelve of them directly or through organisations with which it collaborates. The targets related to the SDGs are clearly indicated in the Sustainability Plan.
The Fashion Pact
Moncler considers collaboration and different experiences to be fundamental values to achieve common objectives, not only in the creative sphere, but also for responsible and sustainable development. Since 2019, Moncler has been a member of The Fashion Pact, a coalition of leading global companies of the fashion and textile industry that, together with suppliers and distributors, promotes a shared commitment to environmental priorities. Over the years, The Fashion Pact has revised and updated its strategy, adopting a more structured, implementation-orientated approach to operations along the entire value chain.
The current strategy focuses in particular on the protection and restoration of biodiversity, recognising the need to go beyond merely reducing negative impacts and to actively contribute to the regeneration of natural ecosystems. At the same time, it supports actions aimed at reducing the environmental impact of production processes, with a particular focus on the most energy-intensive phases, and seeks to encourage the use of materials with a lower environmental impact, from the earliest stages of the supply chain. One further priority area is the transition to energy from renewable sources, considered essential to reduce greenhouse gas emissions throughout the supply chain of the fashion industry.
Within The Fashion Pact, Moncler is present both on the Steering Committee, a committee of various the CEOs of member brands, which aims to maintain a dialogue between company executives, sharing ideas, guidelines and progress, and on the Operations Committee, the body that identifies the actions, working groups and awareness-raising activities to be implemented in order to achieve the priorities set by the Steering Committee.