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The Moncler Group, with its brands Moncler and Stone Island, aims to be the expression of a new concept of luxury; centered on experience, inclusivity, and a strong sense of purpose and belonging to a community. This is enhanced by cross fertilization from different worlds like art, culture, music and sports.
Operating in an international and multicultural context, the Group considers diversity to be a key asset. It welcomes and values all differences, and supports each individual in freely expressing their talents.

 

One of the five strategic drivers of the Sustainability Plan 2020-25 is the commitment to further enhance an inclusive culture.
The activities of the DE&I (Diversity, Equity and Inclusion) program include efforts to ensure that our platforms are also accessible by people with different abilities or who use assistive technology.

 

Accessibility of Monclergroup.com

 

Since 2020 the Moncler Group has been working with an external partner, leader in the field of web accessibility, to test, correct and maintain the website monclergroup.com in accordance with the relevant Web Content Accessibility Guidelines (WCAG) and, most recently, with the accessibility framework set out in Directive (EU) 2019/882.

 

We have been carrying out the following activities on a regular basis since 2021:

 

  • Analysis of design accessibility, with the aim being to confirm that the graphic design meets the accessibility requirements we have established.
  • Accessibility audits to validate the compliance of the site (and its code) with the WCAG 2.2 AA standard and identify any guideline violations and areas for improvement.
  • User testing involving people with disabilities to confirm accessibility while in use and identify any areas for improvement based on the feedback obtained from users as they carry out their tasks. In this particular case, tests carried out with users of differing abilities did not detect any problems that prevented them from successfully completing several work-flows within the site, including (but not limited to):
    – Searching and selecting the product, through interaction with filters;
    – Adding the product to the cart;
    – Purchasing the product;
    – Registration;
    – Logging in;
    – Consulting the personal area.
  • Accessibility training for the departments involved.
  • Quality Assurance, with the aim of conducting consistent testing activities at each release.
  • Monitoring, which involves: automatic weekly testing to obtain high-level feedback on site accessibility, weekly usage tests using the keyboard only and monthly test carried out by a visually impaired user.

 
We are, however, aware that low to medium severity accessibility issues may be present in some areas of certain pages, which may from time to time be due, for example, to technical constraints, third-party components or ongoing updates. These issues will be resolved as soon as possible and do NOT represent critical issues when using assistive technology.
 
Contact us
 
Please contact us at any time at the following address should you have any specific questions or concerns regarding the accessibility of a particular page on our website: client.service@moncler.com or by visiting moncler.com.
 

If you experience any accessibility issues, please specify the web page and the nature of the problem in your email and we will do our utmost to make that page or the information on it accessible to you.