109 NURTURE UNIQUENESS108 NURTURE UNIQUENESS MONCLER GROUP 2022
EMPLOYEE ENGAGEMENT The Group believes that dialogue and employee engagement are essential to increase the motivation and satisfaction of its people and thus create strong long-term relationships. The Engagement & Internal Communication department within the People & Organisa- tion function is tasked with the development of strategies, actions and tools for people engagement and promotion of corporate cul- ture. Several initiatives were developed in 2022, all of which shar- ing some distinctive features: developing collaboration between people, creating opportunities for sharing and knowledge, facilitat- ing the communication of information and creating a shared culture and vision in order to increase team spirit at the Moncler Group.
Also in 2022 the annual people satisfaction survey, MON- Voice, was carried out, with the aim of capturing the company s po- sitioning with respect to two aspects: employees engagement and enablement. By analysing the components of each of these two aspects, the Moncler Group identifies the strengths and areas on which to work on to increase and improve its overall positioning.
The sixth edition of MONVoice involved 4,578 people world- wide, with a questionnaire of 51 closed questions and an open question asking people for suggestions on the areas of improve- ment of the Moncler Group and the factors that motivate them.
The main areas of excellence turned out to be quality and attention to the client , the flexibility and availability of managers and a sense of pride in being part of the Group . Collaboration and communication between departments , while improving, continues to be the area to be strengthened, together with the Group s abili- ty to create development opportunities and the reward system .
In order to begin a process of improvement for people, start- ing from people themselves, results are shared worldwide through newsletters dedicated to the corporate population and translated into the languages of the Regions in which the Group is present, as well as through dedicated meetings. Opportunities for sharing re- sults are key to deepen the data that have emerged and then for- mulating action plans and improvement projects to meet the entire organisation s expectations and needs.
PEOPLE SATISFACTION SURVEY
Moncler Group Moncler Brand 2022 2021 2022 2021 2020 Employees involved (No.) 4,578 4,286 4,201 3,913 3,741 Population coverage (%) 100 100 100 100 100 Engagement rate (%) 64 62 64 63 72 Response rate (%) 89 88 89 88 88 of which women (%) 89 70 88 72 73
Activities aimed at creating contact points between employees and the Group s top management continued. It continued the Thank Boss It s Friday!, an initiative launched in 2019 where employees share their curiosities and propose suggestions to top manage- ment with a view to open dialogue. In 2022 the format was extend- ed to Stone Island and launched at global level, adapting it to local cultures. In APAC, for example, it became a tea break and involved primarily new employees.
In line with the objective of creating awareness of what is oc- curring within the Group and setting up opportunities for contact with top management, several meetings were held for all employ- ees, during which they were informed of financial results. These were opportunities set up at the corporate level to explain and cel- ebrate company results and update the entire corporate population on the most important projects. These initiatives have also been replicated periodically at local level, in order to deepen each Re- gion s results and targets.
Convinced that corporate volunteering is not only a tool for social responsibility, but also a means of creating a culture of diver- sity and solidarity, Moncler since the launch of the first programme in 2018 has partnered with a number of non-profit organisations in ac- tivities ranging from environment to social. All employees at corpo- rate sites worldwide can take two days a year to volunteer, choosing from different organisations, types of activities and days. Starting from 2022 also Stone Island employees have been involved in cor- porate volunteering, as well as the employees of the retail channel.
With Legambiente a project aimed to raise awareness of the envi- ronmental impact of the dispersion of waste in nature continued. In the project, Moncler volunteers actively participated in the cam- paign for parks and beaches conservation, which were cleaned mainly of plastic materials or invasive plants.
In 2022, in addition to providing economic support to UN- HCR in collaboration with Francesca Rava - N.P.H. Foundation, the Group made its sites available as collection points for essen- tial goods to be sent to support the Ukraine population during this time of emergency.
In 2022, 200 employees of the the Moncler Group partici- pated as runners in two events for cancer research and prevention: the Milano Pink Parade organised by the Umberto Veronesi Foun- dation and the Venice Marathon, in collaboration with the Picco- li Punti association.
Moreover, since 2021 Moncler has invited its people to par- ticipate in the Be Warm project, developed together with Officine Buone to provide Italian hospitals, and above all the Istituto Nazio- nale dei Tumori (National Cancer Institute) in Milan, their artistic tal- ent, encouraging employees to share their passion for art, painting, photography, digital art and music. In October, the most creative works selected became part of a travelling exhibition in hospitals. In addition, selected singers and musicians had the opportunity to perform in hospital wards, offering moments of fun and relaxation to doctors and patients. This first edition was expanded in 2022 at global level.
Over the course of the year, the Americas Region and Ja- pan also engaged in volunteer activities involving cleaning parks, beaches and mountains.
The APAC Region organised initiatives to protect the poorest segments of society. In particular, Moncler employees offered their support in preparing meals for less fortunate people.
In early 2022 collaboration continued with the organisers of the vaccine campaign at the Palazzo delle Scintille hub, following supporting health care professionals to ensure that the vaccine cy- cle was as smooth as possible.
In 2022, 241 employees participated in these programmes worldwide, for a total of over 1,600 volunteer hours.