THE NEW MONCLER INVESTOR RELATIONS APP IS NOW AVAILABLE
THE NEW MONCLER INVESTOR RELATIONS APP IS NOW AVAILABLE
Enhancement of retail personnel’s skills, engagement, and sense of belonging to improve alignment with client expectations
• Internal organisation of stores, as well as retail personnel training and career paths, revised at global level
Ongoing training and involvement of retail personnel
Implementation of dialogue activities by expanding the collection of feedback and information on client expectations
• Systematic feedback collection initiated in Europe and the United States
• Client Service project providing for a direct channel for dialogue launched in Italy
2018 Extension of customer feedback collection to Asia
2019 Extension of the Client Service project to all Regions
Sharing of Moncler’s commitment to a sustainable future with clients
2018 Training of retail personnel worldwide, focusing on the Company’s activities in support of people, the environment, and animal welfare