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SUSTAINABILITY PLAN

Through the Sustainability Plan, the Group shares it medium- and long-term sustainability strategies with stakeholders.

In order to enhance the integration of environmental and social considerations into Company operations, the Plan focuses on certain priority areas:

 

• promoting employee wellbeing

• improving occupational health and safety

• fostering a responsible supply chain, respectful of animal welfare

• mitigating environmental impacts

• increasing client satisfaction

• promoting the social and economic development of local communities.

 

THE SUSTAINABILITY PLANNING PROCESS

 

The Sustainability Unit works with the heads of the relevant departments to identify areas for improvement and related projects, on the basis of which it formulates a draft proposal for the Sustainability Plan (planning stage).

The Plan is then submitted to the Sustainability Steering Committee, which analyses its contents and feasibility. The final stage involves the Plan’s assessment by the Control, Risks, and Sustainability Committee, which verifies its consistency with Group strategy and gives its opinion to the Board of Directors, which is responsible for final approval.

Responsibility for achieving the targets of the Sustainability Plan lies with the liaison officers of the departments involved, who have the necessary resources, tools, and know-how to implement the Plan (operational stage).

To ensure adherence to the commitments made, the Sustainability Unit asks for regular progress reports on projects, and updates the Control, Risks, and Sustainability Committee accordingly (monitoring stage).

CORPORATE GOVERNANCE AND SUSTAINABILITY

Foster a culture of sustainability within the group

ACTIONS

2016 RESULTS

TARGETS

BLOCK 1

ACTIONS

Implementation of an integrated sustainability management system incorporating environmental and social aspects into business decisions

2016 RESULTS

• Sustainability aspects included in the self-assessment questionnaire for members of the Board of Directors

 

• First-ever Sustainability Report and Sustainability Plan presented at the Annual Shareholders’ Meeting

TARGETS

Continuous in-depth analysis of sustainability issues at meetings with the Control, Risks, and Sustainability Committee

 

2018 Update of the materiality matrix

BLOCK 2

ACTIONS

Monitoring of Key Performance Indicators (KPIs) for non-financial aspects

2016 RESULTS

• Additional KPIs identified and monitored

 

• Mapping of information requests by sustainability rating agencies initiated

TARGETS

 

 

2017 Ongoing analysis of information requests by sustainability rating agencies and identification of any additional KPIs

BLOCK 3

ACTIONS

Integration of environmental and social aspects into employee performance targets

2016 RESULTS

• Sustainability aspects integrated into performance targets for managers and key people

TARGETS

2017 Similar or greater integration
of environmental and social aspects into the performance targets of employees and managers involved in the Sustainability Plan’s implementation

 

2017-2018 Introduction of responsible sourcing targets for key positions in the Company

BLOCK 4

ACTIONS

Provision of classroom and/or online training to raise employee awareness of sustainability issues

2016 RESULTS

• Sustainability training organised at Italian corporate office in Trebaseleghe (Padua), involving 100% of employees

TARGETS

2017 Extension of training activities to other countries in which the Group operates

Maintain Corporate Governance and Risk Management systems aligned with the best practices

Integrate sustainability issues in the dialogue with stakeholders

PEOPLE

Engage employees and meet their expectations

Offer equal opportunities

Nurture talent

Promote employee wellbeing

Foster work-life balance

Continue to improve occupational heath and safety

Prevent work-related stress

PRODUCTS AND SUPPLY CHAIN

Promote a responsible supply chain

CLIENT

Redefine the overall retail organization to enhance client-centricity

Strengthen the clients' confidence in how the company operates

ENVIRONMENT

Improve energy efficiency and reduce CO2 emissions

Reduce the environmental impact of logistics processes

Use of paper from responsible sources

Reduce the environmental impact of the shopping experience

Raise employee awareness of the environmental impact of daily activities

COMMUNITY

Support scientific research and innovation

Promote the social and economic development of local communities

LEGEND

• Achieved or in line with plan  /  Partially achieved /  Postponed